Last updated: 25 May 2026
Thane Property Investments Ltd ("we", "us", or "our") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
1. Information We Collect
We may collect and process the following data about you:
- Personal Information: Name, email address, phone number, postal address, and other contact details you provide when registering, requesting a valuation, or contacting us.
- Property Information: Details about properties you own, rent, or are interested in, including addresses and property specifications.
- Technical Data: IP address, browser type and version, time zone setting, browser plug-in types, operating system, and platform.
- Usage Data: Information about how you use our website, products, and services.
2. How We Use Your Information
We use the information we collect to:
- Provide and manage our property services, including sales, lettings, and valuations
- Communicate with you about your enquiries, appointments, and transactions
- Send you marketing communications (with your consent)
- Improve our website and services
- Comply with legal and regulatory obligations
- Prevent fraud and ensure security
3. Legal Basis for Processing
We process your personal data under the following legal bases:
- Contract: Processing necessary to perform our contract with you
- Consent: Where you have given explicit consent (e.g., marketing emails)
- Legitimate Interests: For our legitimate business interests, provided your rights do not override them
- Legal Obligation: To comply with laws and regulations
4. Data Sharing
We do not sell your personal data. We may share your information with:
- Service providers who assist our operations (e.g., IT support, marketing agencies)
- Professional advisers including lawyers, bankers, and insurers
- Regulatory bodies and law enforcement when required by law
- Third parties with your explicit consent
5. Data Security
We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. This includes encryption, access controls, and regular security assessments.
6. Your Rights
Under UK data protection law, you have the right to:
- Access your personal data
- Rectify inaccurate or incomplete data
- Request erasure of your data ("right to be forgotten")
- Restrict or object to processing
- Data portability
- Withdraw consent at any time
7. Cookies
Our website uses cookies to enhance your browsing experience. For detailed information, please see our Cookie Policy.
8. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
Thane Property Investments Ltd
123 High Street, London, E1 6AN
Email: info@thane.estate
Phone: 020 XXXX XXXX